Last updated: October 18, 2026
Welcome to Plendoro, a platform operated by Vision Tech Ltda, a Brazilian company registered under CNPJ 42.756.860/0001-08, with its registered office at R. João Batista da Motta, 79, Marajoara, Teófilo Otoni/MG, 39.803-144, Brazil. By using our service, you agree to be bound by these Terms of Service. If you do not agree with them, please do not use the service.
Plendoro is a business management SaaS platform that brings together customer and company records, calendars and online booking, billing and cash flow, catalog and stock control, website building with an online store and customer area, document storage, and artificial intelligence features. Some modules, such as occupational health and safety and Brazilian bank integrations, are available only to Brazilian accounts and are governed by the Portuguese version of these terms. We may change or discontinue the service, or any part of it, while respecting the rights of active subscribers and giving advance notice whenever a change affects features of your plan.
To use the service you must be at least 18 years old and able to enter into a contract, and you must create an account with true, accurate and complete information. When you sign up on behalf of a business, you confirm you are authorised to do so. You are responsible for keeping your password confidential and for all activity under your account.
You agree not to use the service to:
Plendoro offers features that use third-party artificial intelligence (such as OpenAI) to generate websites, text, images and descriptions. Generated content may contain errors, inaccuracies or similarities to third-party content; you must review it before publishing and you are responsible for what you publish. Do not submit sensitive personal data, or other people's information without a legal basis, to these features.
AI credits included in your plan renew monthly and do not roll over. Purchased and welcome credits are valid for the period shown when they are granted, and they are non-refundable and cannot be exchanged for cash, except where the law gives you a right of withdrawal.
Paid plans are charged through our payment processor, Stripe, in the currency shown at checkout, plus any applicable taxes. By subscribing you agree to pay all fees for the plan you choose. We may change plan prices with reasonable notice before your next renewal.
You can cancel your subscription at any time from your account. Cancelling stops automatic renewal, and you keep access until the end of the period already paid. There are no refunds for unused time, except where the consumer law that applies to you grants a right of withdrawal, which you can exercise by contacting us at the address in section 14.
The service and its software belong to us or our licensors. You may not copy, modify, distribute or sell any part of the service without our written permission. The content you add or publish remains yours.
To the fullest extent permitted by law, Plendoro is not liable for any indirect, incidental, special or consequential damages arising from the use of, or inability to use, the service.
Except where mandatory consumer law provides otherwise and in cases of wilful misconduct or gross negligence, Vision Tech Ltda's total liability is limited to the amount you paid in the 12 months before the event that caused the damage. The service is provided without a guarantee of uninterrupted availability; scheduled maintenance is announced in advance whenever possible.
You agree to indemnify and hold Plendoro harmless from any claims, losses, damages, liabilities and expenses (including legal fees) arising from your use of the service or your breach of these terms.
We may revise these terms from time to time. The current version is always published on our website with its last-updated date. Material changes are announced by email at least 30 days in advance; if you do not agree, you can cancel before they take effect.
These terms are governed by the laws of the Federative Republic of Brazil. The courts of Teófilo Otoni/MG, Brazil, have jurisdiction, without prejudice to any mandatory consumer protection rules and courts of the country where you live.
When you use Plendoro to serve your own customers (records, billing, calendars, forms, websites, online store and customer area), you are the controller of their personal data and Vision Tech Ltda acts as your processor, handling it only on your instructions and to provide the service.
As controller, you are responsible for:
As processor, we:
When you sell through your online store, paid bookings or invoices, you are the seller to your customers. Online payments go directly to your own Stripe account; Vision Tech Ltda is not a party to the sale, does not receive these amounts and charges no fee per sale. You are responsible for consumer law, delivery, invoices and taxes.
For any question about these Terms of Service, write to support@plendoro.com.